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DTMM
Onsett
is able to offer this unique approach because of its years of experience helping
enterprise clients develop IT management solutions. Onsett has coined this
approach Dynamic Technology Management Model (DTMM), a registered trademark of
Onsett.
Dynamic
- Change is the only constant in IT. Typically, three factors affect change:
technology advancement, business evolvement, and process integration. More
often than not, businesses need to manage change stem from the combination of
these factors. Managing change is one of the most challenging tasks of
technology management. Onsett approaches IT change management dynamically in
the continuum of solution lifecycle.
Technology
- IT spans a wide spectrum of technologies. There must be a blueprint to guide
technology integration to meet business needs. Without the blueprint, it is
easy to get lost in the long list of technology tools and building blocks and
lose sight of the business perspective. An analogy would be building a house
without architecture. Onsett uses an architecture process to guide
technology selection and solution development.
Management
- Like other industries, IT needs management discipline. As a relatively young
industry, IT does not have well established management techniques in planning
and execution. Onsett has adapted selective management techniques from several
industries to IT.
Model
- It is the framework Onsett developed over the years working with worlds
largest corporations in developing IT management solutions that require
managing technology dynamically to meet business objectives.
In
summary, DTMM is a consistent IT management framework that simultaneously
addresses business, technology, and operations requirements. The framework does
so continuously over the lifecycle of IT solution development
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White Papers
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End-to-End
Service Management
End-to-End
Service Management addresses the complexity of developing and
operating IT products and services for multi-business, multi-region
global companies. The objective of managing IT services
end-to-end is to meet IT performance metrics from a business centric
view. The key is to discuss aligning the different perspectives and
understand the benefits of linking business and IT.
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Transformation
to Business
Focused Information Technology
When
Information Technology (IT) services are not defined as
business-centric services, discontent among business unit
leaders--the IT service customers--is often high. Discontent is
further compounded by charge-back models that confuse the relationship
between charges and services consumed. The key to improving the
relationship between IT service providers and consumers is Service
Management Transformation: the tailoring and re-definition of IT
technology-centric services into a business-centric integrated
services. Service
Management Transformation provides a comprehensive yet comprehensible
vehicle for both IT service providers and consumers to control cost,
quality of service and satisfaction.
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Building
Comprehensive Information Security Programs
Information
Security Programs are designed to protect information in ways commensurate
with their value. At its core,
an information security program is a method for managing business risk--not
just technology risk. This
implies recognizing and evaluating the risk of loss, unauthorized
disclosure, or unauthorized use. Aligning
investments to mitigate risk can be daunting task. Using an effective
organizing framework to construct a Comprehensive
Information Security Program improves the enterprise security posture by
ensuring that necessary security components receive the attention they
require and that the information security organization engages all parts of
the enterprise to manage business risk.
Articles
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